Performance Management Training Workshop

CPM Training Workshop

 

Download Data Sheet

Module 1

What is Performance Management & Why is it important?

Module 2

Setting SMART Goals & Selecting KPIs’

Module 3

Collaborating for Best Outcomes

Module 4

Digital Workplace & Performance Management

Performance Management Training

Training Module 1

Performance Management

  • Participant expectations relating to Performance Management
  • Why is performance management important & what are the benefits?
  • Overview of Collaborative Performance Management
  • Roles in Performance Management (Me, My Guide, My Community)
  • Who owns Performance Management?
  • Considerations for Performance Management in the Digital Era
  • Systems of Performance Management
Goals and KPI training

Training Module 2

Goals & KPIs

  • Goal, Objectives, Aims and Key Performance Indicators
  • Types of Goals & Objectives
  • Setting good Goals (SMART2)
  • Recording good Goals
  • Selecting KPI’s
  • Using KPI’s
  • Commitments
Collaboration Outcomes

Training Module 3

Collaboration Outcomes

  • Monitoring, Recording and sharing progress and achievements
  • Seeking & Securing Help, Support, Direction & Advice
  • Managing unexpected interventions, setbacks and outcomes
  • Dealing with changes in priorities
  • Communications Skills (And nuances in Digital world)
    • Communications Model
    • Questions & Listening
    • Giving & Receiving Feedback
    • Negotiation
    • Recognition
Digital Performance Management

Training Module 4

Digital Performance Management

  • The Digital Society
  • An Organisations Digital Agenda
  • Leveraging Technology for Performance Improvement for:-
  • Individuals
  • Teams
  • Organisation Units
  • Personal Development
  • Organisation Development

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